Privacy Policy

Introduction

At Modern Matrix Solutions Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Privacy Officer

Modern Matrix Solutions Inc. has appointed a Privacy Officer responsible for overseeing our data protection strategy and implementation. If you have any questions, requests, or complaints regarding your personal information, you may contact our Privacy Officer at:

• contact@modernmatrixsolutions.com

Processing and Storage of Personal Information

We collect and process personal information that you provide to us when you contact us, use our services, or interact with our website. This may include your name, email address, phone number, company details, and any information relevant to the delivery of our services.

Your personal information is stored securely on our servers and is only accessed by authorised personnel. We retain your data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Legal Basis and Consent

We require certain personal information in order to deliver our services effectively. By contacting Modern Matrix Solutions Inc. or submitting your details through our website, you acknowledge and consent to the collection, processing, and storage of your personal information as described in this Privacy Policy.

Cross-Border Transfers

Your personal information may be transferred to, stored, and processed in countries outside Canada, where data protection laws may differ. We ensure that any cross-border transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

User Rights

As a data subject, you have the following rights regarding your personal information:

• Right of Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Objects: You may object to the processing of your data for certain purposes, such as direct marketing.
• Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects.

To exercise any of these rights, please contact our Privacy Officer using the details provided above.

Complaints and Disputes

If you have any concerns, complaints, or disputes regarding the way we handle your personal information, please contact us at the email address provided above. We will investigate your complaint and respond promptly. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website and services constitutes acceptance of the revised policy.

Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

• Email: contact@modernmatrixsolutions.com
• Address: 4 Place du Commerce, Suite 300(A), Île-des-Soeurs, Montreal, QC H3E 1J4, Canada
• Registration number: 1756756-1